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Have you ever found yourself saying "yes" to something, even though every fiber of your being was screaming "no"? Maybe it was a last-minute meeting, a free consultation call, or a favor that took way more time than you expected. You said yes because you didn’t want to disappoint someone. But afterward, you felt drained, frustrated, and maybe even resentful.
If that sounds familiar, today’s episode is just for you. We’re talking about The Art of Saying No: How to Set Boundaries Without Feeling Guilty.
So many entrepreneurs struggle with this, but here’s the truth—every time you say yes to something that doesn’t align with your goals, you’re saying no to something that does.
By the end of this episode, you’ll know exactly why we struggle to say no, how to set firm yet graceful boundaries, and how to stop feeling guilty about protecting your time. Let’s dive in!
So why is it so hard for us to say no? I've found that for entrepreneurs over 50, this can be especially challenging. We've spent decades building our professional reputations on being helpful, resourceful, and available. But in business, saying yes to everything is a recipe for burnout and frustration.
Let's break down the main reasons we struggle to decline requests:
First, there's the Fear of Missing Out, or FOMO. We say yes because we think it might be an opportunity we can't pass up. What if this free call leads to a major client? What if declining this speaking engagement means missing a networking opportunity? This fear keeps us saying yes, even when our instincts tell us otherwise.
Then there's the Fear of Disappointing Others. We don't want to let clients, colleagues, or friends down. Especially for those of us who've built careers on being reliable and helpful, saying no can feel like we're failing someone. And nobody likes to feel like they're letting people down.
Many of us also have People-Pleasing Tendencies. We feel good when we make others happy. We've been socialized to be helpful and available. This is particularly true for women entrepreneurs, who often face different expectations about accommodating others' needs.
And finally, many of us struggle with a Lack of Clear Boundaries. If we don't define what we will and won't accept in our business and life, everything feels like an obligation. Without boundaries, we're constantly reacting to other people's priorities instead of focusing on our own.
Here's the key takeaway: Saying no isn't about being selfish—it's about respecting your time and energy. It's about recognizing that you are a finite resource. Your time, your expertise, your energy—these are your most valuable assets as an entrepreneur. And just like any valuable asset, you need to protect them.
So what happens when we can't say no? Let me tell you, the consequences extend far beyond just having a busy calendar.
First and most obviously is Burnout and Overwhelm. When you say yes to everything, you're constantly giving your energy away. You're running on empty, trying to fulfill promises and meet expectations. This leads to exhaustion, stress, and eventually, burnout.
I've seen this happen with so many entrepreneurs over 50. We often have this belief that we need to hustle harder than younger entrepreneurs to prove ourselves. But the truth is, this non-stop giving leads to physical and emotional exhaustion that can take months to recover from.
The second consequence is Diluting Your Impact. When you spread yourself too thin, you can't excel at what truly matters. As the saying goes, "If everything is a priority, nothing is." By saying yes to too many things, you're actually reducing your effectiveness in the areas that truly drive your business forward.
Think about it—would you rather be mediocre at ten things or exceptional at three? When you say no to the wrong opportunities, you make space to say an enthusiastic YES to the right ones.
And finally, always saying yes leads to Resentment and Frustration. When you overcommit, you end up feeling trapped in your own schedule, doing things you don't want to do for people who may not even appreciate it.
Here's an example: Have you ever taken on a free consultation call, only to realize later that it drained your energy and didn't lead to business growth? Maybe the person monopolized your time, had no intention of becoming a client, or worse—they took your ideas and implemented them without giving you credit or compensation.
Don’t spend hours each week on unpaid calls or responding to messages asking for free advice. That's valuable time that could be spent on paying clients, developing products, or even taking a much-needed break.
Remember this: Every time you say yes to something that doesn't align with your goals or values, you're saying no to something that does. That free hour you gave away? That could have been an hour working on your book, developing your course, or spending time with your family.
The bottom line is this: Your business won't grow if you're constantly giving away your most valuable resources—your time and expertise—for free.
Now that we understand why saying no is so important, let's talk about how to do it effectively. Because let's face it—saying no doesn't come naturally to many of us. But with practice, it can become one of your most valuable business skills.
I've broken this down into three steps:
Step 1: Get Clear on Your Priorities
Before you can say no effectively, you need to know what you're saying yes to. This means getting crystal clear on your priorities—both in business and life.
Start by identifying what is truly worth your time and what isn't. Ask yourself:
Does this align with my business goals?
Does this serve my ideal clients?
Will this move my business forward?
Does this energize me, or drain me?
Define your "yes" criteria. These are the conditions that must be met before you agree to something. For example, my criteria include:
It must align with my expertise in digital marketing or publishing
It must either generate revenue or have clear strategic value
It must fit within my designated working hours
It must be something I genuinely want to do
If a request doesn't meet your criteria, it's automatically a no. And you don't need to feel guilty about that!
Step 2: Use Strategic Responses
Once you know what warrants a yes or no, you need diplomatic ways to decline requests. Here are some phrases I've found effective:
"Thank you for thinking of me, but I'm not taking on those types of projects right now."
"I appreciate the invitation, but that's not aligned with my current focus."
“Not right now, but I appreciate the opportunity.”
"That sounds interesting, but I have to prioritize other commitments at the moment."
For those "pick your brain" requests, I now have a standard response: "Thanks for reaching out! I offer paid strategy sessions specifically for these types of questions. Here's my link to book if you're interested."
Notice that none of these responses include the word "sorry." That's intentional. When you apologize for maintaining healthy boundaries, you're subtly reinforcing the idea that you're doing something wrong—which you're not!
Also, notice that most of these responses are short and clear. You don't need to over-explain or justify your decision. A brief, kind response is all that's required.
Step 3: Set Firm, Yet Kind Boundaries
The final step is to implement systems that protect your boundaries automatically. This removes the emotional labor of saying no repeatedly.
One strategy is to automate responses for common requests. For example, you can create email templates for frequently asked questions or requests. This saves you from crafting a new response each time.
Using scheduling tools is another great way to control your availability. I use scheduling software that only shows specific days and times when I'm available for calls. This way, I'm never asked to meet outside my designated working hours. If you go to my calendar, you will see that I don’t take calls before 1 PM. This is because I often work until 8 PM or later in my business. I also typically do not do calls on Mondays or Fridays.
Social media is another place where boundaries get tested. Consider setting specific hours for checking and responding to messages. As we talked about last week, be careful with people trying to get pick your brain for advice via DM. Don’t be afraid to send them a calendar link.
And finally, make peace with the fact that you can't please everyone. Some people will be disappointed or even upset when you say no. That's okay. As Maya Angelou wisely said, "When people show you who they are, believe them." People who don't respect your boundaries are showing you something important about how they view your time and expertise.
Remember, setting boundaries isn't just good for you—it's good for your clients too. When you're focused, rested, and energized, you can show up as your best self and deliver exceptional value to the people who truly appreciate what you offer.
Now, even when you know intellectually that saying no is the right thing to do, you might still struggle with feelings of guilt or anxiety. You might worry about how the other person will react or feel bad about not being able to help.
This is completely normal, especially for those of us who have spent decades building our identities around being helpful. But here are some mindset shifts that can help you overcome these feelings:
First, remember that every yes is a no to something else. When you say yes to an unaligned request, you're saying no to time for your goals, your paying clients, or even your personal well-being. Your time is a zero-sum game—there are only so many hours in a day. Choose wisely how you spend them.
Second, understand that people will respect you more, not less, when you set clear boundaries. Think about it—do you respect people who are available all the time, for anything? Or do you respect people who value their time and expertise? Setting boundaries positions you as a professional whose time and knowledge are valuable.
Third, recognize that if someone gets upset by your boundaries, that's their issue, not yours. You're not responsible for managing other people's emotions when you're simply protecting your energy and business. Their reaction is more about their expectations than your response.
A practical tip for overcoming the discomfort of saying no is to practice. Literally role-play saying no in different scenarios so it feels natural when the time comes. Stand in front of a mirror and practice saying, "Thank you for thinking of me, but that's not something I can take on right now." The more you say it, the easier it becomes.
Another strategy is to give yourself time to respond to requests. Instead of answering immediately, say, "Let me check my schedule and get back to you." This gives you space to check in with yourself and make a decision that aligns with your priorities.
And if you still struggle with guilt, remind yourself of past experiences where saying yes led to regret, frustration, or burnout. Use these memories as motivation to protect your boundaries moving forward.
Remember, saying no isn't just about declining requests—it's about creating space for the right opportunities. It's about building a business that energizes you rather than drains you. And it's about showing up as your best self for the people who truly value what you have to offer.
As we wrap up today's episode on the art of saying no, let's recap the key points:
First, understanding why saying no is difficult—whether it's fear of missing out, fear of disappointing others, people-pleasing tendencies, or lack of clear boundaries—is the first step to changing this pattern.
Second, always saying yes leads to burnout, diluted impact, and resentment. These consequences affect not just your business, but your health and happiness too.
Third, saying no effectively requires clarity on your priorities, strategic responses, and firm yet kind boundaries. With practice, saying no becomes easier and more natural.
And finally, overcoming guilt and pushback is possible when you shift your mindset and remember that setting boundaries is essential for your success and well-being.
So here's my challenge to you: This week, try saying no to one thing that doesn't align with your priorities. It could be a coffee chat, a request for free advice, or a project that doesn't excite you. Notice how it feels, and remind yourself that you're making space for better opportunities.
Copyright 2023 Vanessa Collins. All rights reserved.